Sales Tax Policy

Sales Tax Policy

Last Updated: October 2025

At Pinball Machines and Arcade, we believe in clear, honest, and transparent communication with our customers. This Sales Tax Policy explains how applicable taxes are calculated, collected, and remitted in compliance with Canadian federal, provincial, and international tax regulations.

Our goal is to ensure every purchase is handled transparently, with no hidden charges or unexpected fees.


1. Sales Tax Collection (Canada)

Pinball Machines and Arcade collects applicable Canadian taxes as required by law, including:

  • GST (Goods and Services Tax)

  • HST (Harmonized Sales Tax)

  • PST / QST / RST, where applicable

The tax rate applied to your order is determined by the shipping or delivery address provided at checkout.

All applicable taxes are:

  • Automatically calculated

  • Clearly displayed at checkout before payment confirmation

  • Shown as a detailed breakdown on your invoice and order confirmation email


2. Tax Jurisdiction & Nexus

Pinball Machines and Arcade complies with Canadian tax regulations in all jurisdictions where we have established tax obligations, which may include:

  • Our business operations in Ontario, Canada

  • Federal and provincial tax registration requirements

  • Economic nexus thresholds for online and remote sales

As tax regulations evolve, we may be required to collect additional provincial or regional taxes. Any changes will be applied automatically at checkout and reflected in this policy.


3. Tax-Exempt Purchases

Certain customers or transactions may qualify for tax exemptions under Canadian law.

If you are:

  • A tax-exempt organization

  • A government entity

  • An eligible reseller or wholesaler

Please contact us before placing your order and provide valid tax exemption documentation for review. Once approved, eligible purchases will be processed accordingly.


4. Sales Tax Remittance

All taxes collected are remitted directly to the appropriate Canadian tax authorities in accordance with federal and provincial requirements.

Pinball Machines and Arcade does not retain or profit from any portion of collected taxes.


5. International Orders

Canadian sales tax generally does not apply to orders shipped outside Canada.

International customers are responsible for:

  • Import duties

  • VAT / GST

  • Customs clearance fees

  • Any local taxes imposed by the destination country

These charges are determined by local customs authorities and are not controlled or collected by Pinball Machines and Arcade.


6. Policy Updates

This Sales Tax Policy may be updated from time to time to reflect:

  • Changes in tax laws or rates

  • Expansion into new jurisdictions

  • Updates to compliance and reporting requirements

All updates take effect immediately upon posting on our website.


7. Contact Information

For questions regarding sales tax, invoices, or exemption requests, please contact us:

Pinball Machines and Arcade

📍 100 City Centre Dr, Mississauga, ON L5B 0J2, Canada

📧 support@pinballmachinesandarcade.ca

📞 Call / Text: +1 (778) 924-6738

🌐 https://pinballmachinesandarcade.ca

Business Hours:

Monday – Friday, 9:00 AM – 6:00 PM (EST)


8. Transparency Commitment

Pinball Machines and Arcade is committed to accurate pricing and full tax transparency.

  • No hidden fees

  • No misleading charges

  • All applicable taxes clearly shown before checkout

We operate with integrity and in full compliance with Google Merchant Center Transparency and Misrepresentation policies.