Warranty Policy

Manufacturers’ Warranty

Warranty coverage provided by manufacturers may vary depending on the brand and specific product. Each manufacturer sets its own warranty terms, conditions, and duration.

As a customer of Pinball Machines and Arcade, if you require clarification or detailed information regarding a specific manufacturer’s warranty, please contact us and our team will be happy to assist you.

Pinball Machines and Arcade Branded Products Warranty

All Pinball Machines and Arcade–branded products are rigorously tested to meet our internal standards for arcade-quality performance and durability.

Our products are designed to meet two core principles:

Built to perform to a high professional standard
Built to last under normal operating conditions

Because we stand behind the quality of our branded products, we offer a 180-day limited warranty from the date of delivery.

If a Pinball Machines and Arcade–branded product fails to perform under normal, intended use due to a manufacturer defect in materials or workmanship, you may return the product to us for a free replacement, subject to inspection and approval.

Warranty Coverage Limitations

This warranty:

Covers manufacturer defects in workmanship or materials
Does not cover damage resulting from:
- Improper use or abuse
- Unauthorized modifications or repairs
- Improper installation or maintenance
- Normal wear and tear

Products purchased from third-party sellers or resellers and not directly from Pinball Machines and Arcade are not covered under this warranty and will automatically void any warranty claims with us.

Warranty Support

If you have questions about a specific product warranty or need assistance with a warranty claim, please contact us directly. Our team is available to provide guidance and support throughout the process.

📧 support@pinballmachinesandarcade.ca

📞 +1 (778) 924-6738